Training Terms and Conditions

Training Cancellations 

Any Cancellation requests (by the customer) must be made via email to bookings@bpw.com.au

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Cancellation Fees

More than 29 Days notice- No Fee Payable

Between 15-28 Days Notice- 50% of Private Course Cost

Between 8-14 Days Notice- 75% of Private Course Cost

Less than 7 Days Notice- No Refund

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Any Cancellation requests by BPW Consulting will result in a full refund to the Customer or a reschedule at no cost to the customer. This may happen due to illness or unforeseen circumstances.  

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Training Reschedules

Any Reschedule requests must be made via email to bookings@bpw.com.au

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Reschedule Fees

More than 29 Days notice- No Fee Payable

Between 15-28 Days Notice- 25% of Private Course Cost

Less than14 Days Notice- 50% of Private Course Cost

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Fees and Charges

• All Quote/s will be emailed prior to training and a booking confirmation will be emailed to the Customer upon acceptance of the Quote/s.

• An invoice will be issued when a booking confirmation is made and 50% deposit of the training course is due 14 days prior to the training date.

• If the deposit is not paid within 14 days of the training date, BPW Consulting has the right to cancel the Training Course.

• Quotes will include the Price per Course or per Participant. This price does not include Training Materials (Manual, Workbook and Certificate).

• Quotes will include the Training Materials Fee (as set by Mental Health First Aid) for the cost of the Manual, Workbook and Certificate.

• Invoices of the remaining training cost/s will be issued upon completion of the training and will be sent via email. Invoices are due 15 days after the date of issue of the invoice.

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